BMG INTERNATIONAL SAGL is committed to providing courteous, responsive and quality service to our customers.
Our Customer Service Policy:
• We care about all of our customers and seek to give each one attentive service
• Our customers are entitled to efficient service from knowledgeable, motivated, and well-trained team members
• We listen to our customers and respond to their suggestions and concerns
• We seek out innovative approaches to serve our customers in the best ways
ABOUT BRERA MILANO AND THIS PRIVACY POLICY
BRERA MILANO, branch of BMG INTERNATIONAL SAGL, has its registered offices at Via Balestra 12, 6900 Lugano, Switzerland. In this Privacy Policy, we use the term BRERA MILANO (and “we”, “us” and “our”) to refer to the head office of BRERA MILANO, branch of BMG INTERNATIONAL SAGL at the registered address above.
Please take a moment to read the following policy that explains how we collect, use, disclose and transfer the personal information that you provide to us on our websites, mobile applications and other digital platforms (together referred to as the “Platforms”), when you visit a BRERA MILANO Store, contact the BRERA MILANO concierge by telephone, or when you interact with us over social media platforms. It also explains how we collect information through the use of cookies and related technologies when you use our Platforms.
Where we offer our products for sale online or by phone through the BRERA MILANO Client Relations Centre, you must read the applicable Conditions of Sale, which will govern the terms and conditions of any such purchases made in this way.
We, BRERA MILANO and our affiliated company, BMG INTERNATIONAL SAGL we recognize that privacy is important therefore we take your right to privacy seriously. This document outlines the types of personal information we receive and collect when you shop on www.breramilano.com as well as some of the steps we take to safeguard information. We hope this will help you make an informed decision about sharing personal information with us. By using our website, you consent to our use of information that is collected or submitted as described in this privacy statement.
GENERAL DATA PROTECTION REGULATION REPRESENTATIVE
For the purpose of the General Data Protection Regulation in the European Union, we have appointed the following entity as our legal representative:
Data Protection & Privacy Team
BMG INTERNATIONAL SAGL
Via Balestra 12
6900 Lugano
Switzerland
INFORMATION YOU PROVIDE TO US AND HOW WE USE IT
We collect the information from you as detailed below:
– To access certain areas of our Platform, you will need to register with us. During the registration process you will be asked to submit personal information about yourself (including your name and address, date of birth, email address and telephone number). By entering your details in the fields requested, you enable BRERA MILANO to provide you with the services you select.
– When you purchase products online or by phone, we collect information such as your purchase details and relevant payment information. In addition, we will also collect personal information from you when you correspond with us (for example, if you contact us with a query about one of our products or services), when you provide your details when you visit a BRERA MILANO Store boutique or contact the BRERA MILANO concierge by telephone. Please note that phone calls will on occasion be recorded for security, training and development purposes;
– If you choose to interact with BRERA MILANO via a social media platform or other third party service, we will collect the information you have provided to us through that platform;
– We also collect certain information automatically about visitors to our Platform, described in the section headed “Cookies and other information that we automatically collect”, below; and
– We will collect information about your location to the extent that we provide any location services, described in the section headed “Location services” below.
We will use the information we collect from you to:
– Manage and fulfil purchase and repair orders, facilitate delivery, and to provide after sales services;
– Manage our accounts and records;
– Deal with your enquiries and requests;
– Send service related communications, including announcements and administrative messages such as order confirmation;
– Identify products and services we think you might be interested in based on your information, such as your purchase history and your previous interactions with us;
– Send you marketing communications (including emails and social media audience matching) relating to us and other third party partners and that we think may be of interest to you where we have a legitimate basis to do so (please see the “Your choices” section below for further information about how you can control these updates)
– Conduct market research so that we can continuously improve the services we provide to our customers;
– Undertake credit checking, prevention of fraud and other prohibited or illegal activities as part of our efforts to keep our Platform and services secure;
– Understand how our Platform is used so that we can continuously improve our Platform and services and other offerings.
– Where you have agreed to a particular use of your information, we process it on the basis of your consent. You may withdraw that consent at any time (for example, for us to send you marketing communications) by contacting us (see the section headed “Contact us” below). We also process your information where this is necessary for the performance of a contract with you or where it is necessary for our legitimate interests of operating, protecting and improving our business.
COOKIES AND OTHER INFORMATION THAT WE AUTOMATICALLY COLLECT:
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific requests. This information is only used to fulfill your specific requests, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.The Site may use cookies and tracking technology depending on the features you use. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties. For more information read our Cookie Policy.
IP ADDRESSES:
We will collect information about your computer or mobile device, including where available your IP address, operating system, log-in times and browser type. We use this information to better understand how visitors use our Platform and for internal reporting purposes. We will anonymise and share this information with advertisers, sponsors or other businesses.
ABOUT ADVERTISING
The Platforms use third parties such as network advertisers and ad exchanges to serve you ads on third party platforms after you leave our Platforms, and we use third party analytics and other service providers to evaluate and provide us and/or third parties with information about the use of the Platforms and viewing of ads and of our content. Network advertisers are third parties that display advertisements, which are based on your visits to the Platforms and other apps and sites you have visited. Third party ad serving enables us to target advertisements to you for products and services that you might be interested in. Third party tracking technologies are not controlled by us, even if they are associated with our Platforms or our ads. Statements regarding our practices do not apply to the methods for collecting information used by these third parties and others or the use of the information that such third parties collect. The relevant third party’s terms of service, privacy policy, permissions, notices and choices should be reviewed regarding their collection, storage and sharing practices. We make no representations regarding the policies or practices of third party advertisers or advertising networks or exchanges or related third parties.You have choices in respect of the delivery of ads. You can opt-out of receiving certain types of behavioural ads by visiting the third party websites described in our Cookie Policy. We are not responsible for effectiveness of or compliance with any third parties’ opt-out options.
LOCATION SERVICES
Some of the services that we provide are able to use information about your location. For these services, which are typically available on mobile devices or applications, you are provided with the opportunity to provide your consent to the use of location services, which, for example, process information deriving from GPS, sensors, beacons or Wi-Fi access points in order to allow you to benefit from a more personalised service. Your device will have settings that allow you to turn off these services should you no longer wish to benefit from them.
SHARING YOUR INFORMATION
We do not share personal information about you with other people or non-affiliated companies except under the following circumstances:
– we will disclose your personal information to third party providers for the purposes of providing online and other payment services, handling credit checks and fraud prevention, and any other services required in order for us to use your information for the purposes specified in the section entitled Information you provide us and how we use it;
– we will disclose your personal information to any law enforcement agency, court, regulator, government authority or other third party where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party; and
– we will disclose your personal information to any third party that purchases, or to which we transfer, all or substantially all of our assets and business. Should such a sale or transfer occur, we will use reasonable efforts to try to ensure that the entity to which we transfer your personal information uses it in a manner that is consistent with this Privacy Policy.
INTERNATIONAL TRANSFERS
We have implemented standard contractual clauses to ensure adequate safeguards are in place to protect your information where it is transferred to our affiliated companies and Store in territories outside the European Economic Area and Switzerland. Where we share your information with a third party service provider outside of the European Economic Area and Switzerland (as detailed in the section entitled Sharing your information), we contractually oblige the third party service provider to implement adequate safeguards to protect your information.
PROTECTING YOUR INFORMATION
We want you to feel confident about using our Platform, and we are committed to protecting the personal information we collect. We limit access to personal information about you to employees who reasonably need access to it, to provide products or services to you or in order to do their jobs. We have appropriate technical and organisational physical, electronic, and procedural safeguards to protect the personal information that you provide to us against unauthorised or unlawful processing and against accidental loss, damage or destruction. However, where we ask you to choose a password in order to access certain parts of our Platform, you are responsible for selecting a secure password and keeping that password confidential. You should choose a password which you do not use on any other site, and you should not share it with anyone else.
RETAINING YOUR INFORMATION
We keep your information for only as long as is necessary for our purposes, and in particular to protect ourselves in the event of a legal claim (for example, information relating to a contract with you will be kept for the lifetime of the contract and up to ten years after). After this period it will be deleted or in some cases anonymised. Where we sought your consent to process your personal information and we have no other lawful basis to continue with that processing, if you subsequently withdraw your consent we will delete your personal information. If you request that we no longer send you direct marketing communications, we will keep a record of your request and contact details to ensure that your request is respected.
YOUR CHOICES
You have the right to ask for access to any personal information that we hold about you in our records, to correct any inaccuracies and to update any out-of-date information. In some circumstances, you have the right to request the erasure of your personal information or a restriction of its use. You have the right to object to us processing your personal information in some cases. In particular, you can ask us to stop sending you direct marketing communications at any time (however please note that we may continue to send you service-related (i.e. non-marketing) communications, such as e-mail updates on your order status). If you wish to exercise any of these rights, please write to us at the address listed below.You may unsubscribe from email marketing communications at any time by emailing usor clicking on the ‘unsubscribe’ link in any BRERA MILANO emails. If you have a concern about how we use your information, as a first step please contact us using the details set out below and we will do our best to resolve your concern. After investigating your concern, we will respond to you in writing within a reasonable time setting out our proposed remedial action. If you think we have processed your personal information in a manner which is unlawful or breaches your rights you also have the right to complain to a European Data Protection Authority in your place of residence or work, or the jurisdiction in which the processing took place.
GDPR GENERAL DATA PROTECTION REGULATION
According to the GDPR General Data Protection Regulation, BRERA MILANO allows customers to use their personal information on the registration and checkout pages. To be fully trustworthy with customers, all checkboxes are unchecked by default BRERA MILANO can easily remove personal users data from orders history, invoices, fiscal documents and transactional data.
Admin can choose from 3 ways of removing:
1. replace personal data from orders history, invoices, fiscal documents and transactions by fake data
2. delete customer accounts and personal data by a request
3. let customers delete their accounts
GDPR refers to pseudonymization which transforms personal data in such way that the data cannot be attributed to a particular person without the use of additional information. To make sure all personal data is secure and everything recorded safety, BRERA MILANO provide data encryption. Customer can fully anonymize customer data from Customer, Sales, Quotes tables so that you can feel assured that you have met GDPR obligations.
Under the GDPR law, customers can request to provide him with all personal information held about them at any time in common use and machine-readable format. This is known as a subject access request. BRERA MILANO respond to this request within a month.
BRERA MILANO makes it possible to export all customers personal data in CSV format. It means, that Customers import all personal data from an admin panel in CSV format.
GDPR ADMIN CUSTOMER
Account deletion, anonymization, and export can be done in ‘My Account > Privacy’.
Customers can export their data in .zip archive containing .csv files with personal, wishlist, quote, and address data.
Customer can delete or anonymize their account. Account will be deleted within 1 hour (or as specified in configuration), in this time span its possible for customers to undo deletion.
If customer has made at least one order, they are ineligible to delete their account, instead it will be anonymized.
When a customer visits your store for the first time, a popup notification about cookie policy will be shown.
PRIVACY CONTACT INFORMATION:
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information on the Contact Us page.
WHAT IS A COOKIE?
Cookies are text files, containing small amounts of information, which are downloaded to your computer or mobile device when you visit a website or mobile application. They are used to recognize your computer as you move between pages on a website, or when you return to a website or mobile application you have visited previously. Cookies are widely used in order to make platforms work, or to work more efficiently, as well as to provide information to the owners of the platform. We use cookies to enhance the online experience of our visitors (for example, by remembering your language and/or product preferences) and to better understand how our Platform is used. Cookies will tell us, for example, whether you have visited our Platform before or whether you are a new visitor. They can also help to ensure that adverts you see online are more relevant to you and your interests.
There are two broad categories of cookies:
First party cookies, served directly by BRERA MILANO to your computer or mobile device. They are used only by BRERA MILANO to recognize your computer or mobile device when it revisits our Platform.
Third party cookies, which are served by a third party service provider on our Platform, and can be used by the service provider to recognize your computer or mobile device when it visits other platforms. Third party cookies are most commonly used for platform analytics or advertising purposes.
Cookies can remain on your computer or mobile device for different periods of time. BRERA MILANO uses both ‘session cookies’ and ‘permanent cookies’. Session cookies exist only while your browser is open and are deleted automatically once you close your browser. Permanent cookies survive after your browser is closed, and can be used to recognize your computer or mobile device when you open your browser and browse the internet again.
WHAT COOKIES DOES BRERA MILANO USE?
The Platform serves only the following types of cookies to your computer or mobile device:
COOKIES NECESSARY FOR ESSENTIAL PURPOSES.
These cookies are essential to provide you with services available through this Platform and to use some of its features, such as access to secure areas. Without these cookies, services you have asked for, like transactional pages and secure login accounts, would not be possible.
PERFORMANCE COOKIES
These cookies are used to collect information about how visitors use our Platform. The information gathered does not identify any individual visitor and is aggregated. It includes the number of visitors to our Platform, the platforms that referred them to our Platform and the pages that they visited on our Platform. We use this information to help run our Platform more efficiently, to gather broad demographic information and to monitor the level of activity on our Platform.
SOCIAL COOKIES
These cookies enable users to share pages and content through third party social media and other platforms. The companies that serve these cookies may also use your information to serve targeted advertising on other platforms.
List of the cookies we collect and what information they store.
COOKIE NAME | COOKIE DESCRIPTION |
CART | The association with your shopping cart. |
CATEGORY_INFO | Stores the category info on the page, that allows to display pages more quickly. |
COMPARE | The items that you have in the Compare Products list. |
CURRENCY | Your preferred currency |
CUSTOMER | An encrypted version of your customer id with the store. |
CUSTOMER_AUTH | An indicator if you are currently logged into the store. |
CUSTOMER_INFO | An encrypted version of the customer group you belong to. |
CUSTOMER_SEGMENT_IDS | Stores the Customer Segment ID |
EXTERNAL_NO_CACHE | A flag, which indicates whether caching is disabled or not. |
FRONTEND | Your session ID on the server. |
GUEST-VIEW | Allows guests to edit their orders. |
LAST_CATEGORY | The last category you visited. |
LAST_PRODUCT | The most recent product you have viewed. |
NEWMESSAGE | Indicates whether a new message has been received. |
NO_CACHE | Indicates whether it is allowed to use cache. |
PERSISTENT_SHOPPING_CART | A link to information about your cart and viewing history if you have asked the site. |
POLL | The ID of any polls you have recently voted in. |
POLLN | Information on what polls you have voted on. |
RECENTLYCOMPARED | The items that you have recently compared. |
STF | Information on products you have emailed to friends. |
STORE | The store view or language you have selected. |
USER_ALLOWED_SAVE_COOKIE | Indicates whether a customer allowed to use cookies. |
VIEWED_PRODUCT_IDS | The products that you have recently viewed. |
WISHLIST | An encrypted list of products added to your Wishlist. |
WISHLIST_CNT | The number of items in your Wishlist. |
OTHER TYPES OF COOKIES OR THIRD PARTY TOOLS THAT COULD USE THEM
Some of the services listed below may not require the consent or could be managed directly from BMG INTERNATIONAL SAGL – depending on how described – without the help of third parties.When agreements between the tools mentioned below were present services operated by third parties , they may – in addition to what is specified and also the knowledge of BMG INTERNATIONAL SAGL – make the user activity tracking . for detailed information on this, please consult the privacy policies of the services listed.
INTERACTION WITH SOCIAL NETWORK AND EXTERNAL PLATFORMS
These services allow you to make interactions with social networks, or other external platforms directly from the pages of this site.Interactions and information obtained from this website are in any case subject to the User’s privacy settings related to any social network.In case it is possible that, even if the Users do not use the service, the same collect traffic data for pages on which you installed a service interaction with social networks is installed.
Button Likes and Facebook social widgets (Facebook, Inc.)
The button “Like” and the Facebook social widgets are interactive services with the social network Facebook, provided by Facebook, Inc.
Personal data collected: Cookie and Usage Data.
Processing location: USA – Privacy Policy.
Twitter Tweet button and social widgets (Twitter, Inc.)
The Tweet button and the Twitter social widgets are interactive services with the social network Twitter, provided by Twitter, Inc.
Personal data collected: Cookie and Usage Data.
Processing location: USA – Privacy Policy.
Button ” Pin it ” and Pinterest social widgets ( Pinterest, Inc.)
The button “Pin it” and Pinterest social widgets are interactive services with the platform Pinterest, provided by Pinterest Inc.
Personal data collected: Cookie and Usage Data.
Processing location: USA – Privacy Policy.
Widget sociali di Instagram (Instagram, Inc.)
Social widget of Instagram have interaction services with the Instagram platform, provided by Instagram Inc.
Personal data collected: Cookie and Usage Data.
Processing location: USA – Privacy Policy.
Widget YouTube social (YouTube, Inc.)
Widget YouTube are social interaction services with the YouTube platform, provided by YouTube Inc.
Personal data collected: Cookie and Usage Data.
Processing location: USA – Privacy Policy.
Social widget Tumblr (Tumblr, Inc.)
The Tumblr Tumblr button and social widgets are interactive services with the Tumblr platform, provided by Tumblr Inc.
Personal data collected: Cookie and Usage Data.
Processing location: USA – Privacy Policy.
REMARKETING E BEHAVIORAL TARGETING
These services allow you to this site and its partners to communicate, optimize and serve ads based on the use history of this Application by the User.This activity is done by tracking usage data and the use of cookies, information that is transferred to the partner to whom the remarketing activities and behavioral targeting is connected.
Facebook Remarketing (Facebook, Inc.)
Facebook Remarketing is a service of Remarketing, Behavioral Targeting provided by Facebook, Inc. linking the activity of this application with the advertising network Facebook.
Personal data collected: Cookie and Usage Data.
Processing location: USA – Privacy Policy.
STATISTICS
The services contained in this section allow BMG INTERNATIONAL SAGL to monitor and analyze traffic data and are used to keep track of User behavior.
Adobe Analytics (Adobe, Inc.)
Adobe Analytics is a statistics service provided by Adobe Systems, Inc.
Personal data collected: Cookie and Usage Data.
Processing location: USA – Privacy Policy.
Google Analytics (Google, Inc.)
Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google uses Personal Information collected for the purpose of evaluating the use of this application, compile reports and share them with other services developed by Google.Google may use this personal information to contextualize and personalize the ads of its own advertising network.
Personal data collected: Cookie and Usage Data.
Processing location: USA – Privacy Policy.
HOW CAN I CHECK THE COOKIE INSTALLATION?
In addition to what is indicated in this document, the user can manage your preferences for cookies directly into your browser and prevent – for example – that third parties can install. Through your browser preferences you can also delete the cookies installed in the past, including Cookie in which is eventually saved the installation permission of Cookies by this site. It is important to note that disabling all cookies, the operation of this site may be compromised. You can find information about how to manage cookies in your browser to the following address: Google Chrome, Mozilla Firefox, Apple Safari and Microsoft Windows Explorer.In the case of services provided by third parties, the User can also exercise their right to oppose the inquiring tracking through the privacy policy of the third party, using the opt – out link if explicitly provided or by contacting the same.Since the installation of cookies and other tracking systems operated by third parties through the services used within this application it may not be technically controlled by BMG INTERNATIONAL SAGL, every specific reference to Cookies and tracking systems installed by third parties it is intended to be. For complete information, see the Privacy Policy of any third party services listed in this document.Given the objective complexity of the identification of technologies based on Cookies and their very tight integration with the operation of the web, users are invited to contact BMG INTERNATIONAL SAGL should he wish to receive any deepening its use of cookies yourself and any use of the same – for example by a third party – made through this website.
Further information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org and www.youronlinechoices.eu.
CONTACT
This Web site is owned and operated by BMG INTERNATIONAL SAGL
For any questions in relation to cookies or this policy you can contact us through Contact Us page
GENERAL
The following terms and conditions and any other related rules that are adopted by BMG INTERNATIONAL SAGL and made available as provided herein (collectively, the “Conditions of Sales”) shall apply to all sales of products that you (the “Customer” or “you”) may order from BMG INTERNATIONAL SAGL, a corporation organized and existing under the laws of Switzerland and having its corporate headquarters at via Emilio Bossi 1, 6900 Lugano Switzerland (“BMG INTERNATIONAL SAGL” or referred to herein as “us”, “our” or “we”) on the Internet via the BRERA MILANO Website, identified by the domain name www.breramilano.com (the “Website”). These Conditions of Sales apply only to sales made through the Website. The Conditions of Sales applicable to the Website are those in force at the time that an order has been placed in the Website, when you check the “read and accept the Conditions of Sales” box at the payment section of the Website before placing your order with www.breramilano.com, you indicate your acceptance of these Conditions of Sales. If you refuse to accept these Conditions of Sales, you will not be able to order any BRERA MILANO products from the Website. Please read the Conditions of Sales and check our Website on a regular basis to be informed of any changes. BMG INTERNATIONAL SAGL may modify the Conditions of Sales from time to time, at its sole discretion, and your continued use and/or registration following such change will signify your agreement to be bound in the future by the modified Conditions of Sales. If you are placing an order through the Website, then by checking the “I have read and I accept the Conditions of Sales” box and placing your order, you will be indicating your agreement to be bound by the Conditions of Sales as so modified through such time. Persons wishing to use the Website will also be deemed, by virtue of such use, to have agreed to be bound by our Website Terms of Use and our Privacy Policy, which are incorporated to these Conditions of Sales by reference. If you do not agree to any change to the Conditions of Sales, then you must immediately contact the Client Relations Center to cancel your registration and refrain from ordering any BRERA MILANO product through the Website.
PURCHASING ELIGIBILITY
Only individuals (and not legal entities) who (a) have reached the age of majority (eighteen in most states), (b) have legal capacity to enter into contracts and (c) have a shipping address may order products through the Website. If you are under the age of majority or otherwise cannot lawfully enter into a contract, you must have your parent or guardian place an order on your behalf and thereby assent to these Conditions of Sales. Any orders placed in violation of this provision shall be null and void. By placing an order through the Website, you represent and warrant that you are a bona fide end-user customer and will not deliver, sell or otherwise distribute BRERA MILANO products or purchase BRERA MILANO products for commercial purposes or any other commercial benefit. BMG INTERNATIONAL SAGL believes, in its sole discretion, that an order would violate the terms of the preceding sentence or that the Customer is engaging in fraudulent or grey market activities, then BMG INTERNATIONAL SAGL may refuse such order. Moreover, in the event that BMG INTERNATIONAL SAGL reasonably suspects that a third party has breached a customer’s registration, password and/or account login, BMG INTERNATIONAL SAGL shall immediately cancel and terminate the account.
PRODUCT AVAILABILITY; QUANTITY
All orders placed through on the Website are subject to availability and acceptance by BMG INTERNATIONAL SAGL, BMG INTERNATIONAL SAGL reserves the right to change the assortment of items offered on the Website, and may limit from time to time the quantity of BRERA MILANO products that may be ordered by a Customer in a single buying session, without prior notice. BMG INTERNATIONAL SAGL further reserves the right to refuse at any moment in time, without prior notice, orders exceeding a certain number of authorized products. Please note that only merchandise displaying a “In Stock” is available for sale through the Website.
ACCOUNT REGISTRATION; PERSONAL INFORMATION
In order to place an order, you or the BMG INTERNATIONAL SAGL Ambassador (on your behalf) may either register and create an online account on the Website, or place an order as a guest without creating an online account. In order to create this account, you will be required to provide valid and up-to-date personal information, such as your legal name and e-mail address. Upon completion of your account registration on the Website, you will receive by email a one-time password, which will allow you to log in to your account on the Website and create a permanent account login and password. You will also receive a second email summarizing the personal information you provided in registering for your online account. You are responsible for ensuring that your password and account login are kept secret, safe and secure at all times. BMG INTERNATIONAL SAGL will not be held responsible or liable for any misuse of your account in connection with, and/or resulting from, a third party’s access to and use of your password and account login. We may change the information required to place an order or the registration requirements from time to time. Any changes will be posted on the Website. Please refer to our Privacy Policy for more details about how we may use your personal information. If you use “Guest Checkout” option on the Website, your online account will not be created and we will not use your personal information for any purpose other than in connection with processing your order. When placing an order on the Website you will be required to provide other personal information as applicable, such as shipping address, billing address. Additional information may be collected by BMG INTERNATIONAL SAGL or its third-party providers at this time for security and anti-fraud purposes. You represent and warrant that the personal information you provide to the Website is true, valid, complete and up-to-date in all respects, and you confirm that you are the person referred to in the shipping (unless the item is a gift) and billing information provided. Should any of the information you provide to the Website change, please log in to your account and update such information directly on the Website, inform the Client Relations Center or notify BMG INTERNATIONAL SAGL at the following e-mail address: info@breramilano.com. Moreover, in the event that BMG INTERNATIONAL SAGL reasonably suspects that a third party has breached a customer’s registration, password and/or account login, BMG INTERNATIONAL SAGL shall immediately cancel and terminate such account, and notify you by email or telephone.
ORDERS
If you are ordering on the Website, orders will be processed as follows: Once you have chosen a product, click on the “add to cart” icon to place this product in your shopping cart. You may then decide to continue shopping for other products and add them to your shopping cart (subject to availability and quantity limits) or proceed to “Checkout” by clicking on this button. You may also remove one or several products you have selected by clicking on “X” next to the chosen product in the Shopping Cart. Once on the Checkout Page, review your order details and personal information (including email, shipping address, billing address and payment information), check the box next to “Read and Accept the Conditions of Sales”. Then, place your order. Notwithstanding anything to the contrary provided for herein, BMG INTERNATIONAL SAGL reserves the right to refuse, cancel and terminate orders at any moment in time. For example, BMG INTERNATIONAL SAGL may refuse, terminate or cancel your order if there is an ongoing dispute concerning payment of a prior order or if BMG INTERNATIONAL SAGL suspects, in its sole discretion, that you have engaged in fraudulent or grey market activities or have otherwise violated these Conditions of Sales.
PRICES, TAX AND SHIPPING COSTS
BMG INTERNATIONAL SAGL reserves the right to modify prices and delivery costs at any time without prior notice. The price of a product and delivery costs displayed on the Website, at the time BMG INTERNATIONAL SAGL provides you with a Confirmation of Order will be honored by BMG INTERNATIONAL SAGL. Actual shipping costs and applicable taxes will be reflected on your payment page before you are asked to confirm and place your order (in the case of a Website order) and will also be reflected in the Confirmation of Order. Delivery costs, if any, are described in the shipping policy set forth below. Sales and use taxes will vary based on the location to which products are being shipped. Delivery costs and estimated sales and use taxes are not stated on the product pages but will be added to the product price, if applicable, after you have chosen your delivery options. Please note that changes to applicable law between the date your order is placed and the date you are sent a Confirmation of Order may result in changes to the sales tax associated with your purchase. If the resulting change is an increase in the sales tax you are charged, we will contact you and ask that you reconfirm your purchase.
PAYMENT BY PAYPAL / CREDIT CARD
BMG INTERNATIONAL SAGL accepts payment using PayPal, and the following credit cards: Visa, MasterCard, American Express, Maestro and Discover, as indicated on the PayPal Website.
REVIEW AND CONFIRMATION
You should carefully check and confirm all details on the payment page before placing your order through the Website, including without limitation the particulars of each sale.
ACKNOWLEDGEMENT OF ORDER
Once you have made your choice and your order has been placed on the Website, you will receive an Acknowledgment of Order by email, acknowledging the details of your order. This Acknowledgment of Order will contain an Order Reference Number assigned by BMG INTERNATIONAL SAGL. Please make sure that you save this Order Reference Number for any future enquiries regarding your order. This Acknowledgment of Order is not an acceptance of your order. Following the transmission of the Acknowledgment of Order, BMG INTERNATIONAL SAGL will conduct its usual credit, anti-fraud, security and related legal checks and, if acceptable, will then process your order. These Conditions of Sales will be provided to you with the Acknowledgement of Order through either email link to the Conditions of Sales posted on the Website. Please carefully review these Conditions of Sales upon receipt.
CONFIRMATION OF ORDER
Upon shipment of your order, following completion by BMG INTERNATIONAL SAGL of its anti-fraud, security and related legal checks, BMG INTERNATIONAL SAGL will send you by email Confirmation of Order. The Written Confirmation of Order constitutes the acceptance of your order by BMG INTERNATIONAL SAGL and indicates the existence of a binding sales contract.
PROOF OF AGREEMENT
The Acknowledgement of Order and Confirmation of Order that are sent to you by email are deemed to be received when you are able to access them on your computer, mobile or handheld device. The Acknowledgment of Order, Confirmation of Order and any automatic recording systems used by the Website will be proof of a binding agreement between you and BMG INTERNATIONAL SAGL.
RETURN – EXCHANGE – REFUND POLICY
We Accept returns with in 30 days from the purchase date. Please allow 10 business days from the date we receive your package to process your return or exchange. We will issue a refund for the original amount paid on the unworn merchandise returned, excluding the shipping charges. Refunds are issued to the original credit card used when placing the initial order. Any balance due/owed will be billed/refunded in the original form of payment and placed against the original billed person. If applicable, your credit card will not be billed for the exchange order until your order is shipped. At that time, you will receive an email confirming the exchange order shipment and order tracking detail. BMG INTERNATIONAL SAGL reserves the right, in its sole discretion, to change any or all of the provisions in the above policies at any time.
CONDITIONS TO RETURN A PRODUCT
BRERA MILANO products must be returned in a new and unused state, in perfect condition, with all protective materials in place and tags and stickers attached to them (if applicable). BMG INTERNATIONAL SAGL will not accept any return if the product shows signs of wear, or has been used or altered from its original condition in any way. Watch bracelets that have been adjusted at the Customer’s request must be returned with the exact same number of links as in the original delivery package. All returns will be subject to strict Quality Control (QC) by BMG INTERNATIONAL SAGL to ensure that the returned products satisfy these requirements. If the products do not meet QC standards, BMG INTERNATIONAL SAGL will refuse the return, and the products will be sent back to the Customer. If the returned product satisfies Quality Control (QC), BMG INTERNATIONAL SAGL will proceed with the applicable refund or exchange.
DEFECTIVE PRODUCTS
BMG INTERNATIONAL SAGL is extremely cautious in ensuring that each product strictly complies with our quality criteria and that it has passed all our controls, both technical and aesthetic. If nevertheless you receive a product that seems to be damaged, you may return it to BMG INTERNATIONAL SAGL in accordance with the Return Policy. Upon receipt, BMG INTERNATIONAL SAGL may classify the returned product as a defective product. Please note that items that are damaged as a result of wear and tear are not considered to be defective. If your product is declared as defective by Brera Group LLC, the following solutions will be proposed to the Customer or the Gift Recipient, as applicable: 1) BMG INTERNATIONAL SAGL may send you the same product in the exact same size, subject to availability, 2) BMG INTERNATIONAL SAGL may propose an exchange for another Brera Orologi products of equivalent or higher value, in which case the initial price will be deducted and you will be required to pay only the difference, or 3) Only you, as the Customer, may request a refund of the full price of your initial purchase.
REPAIRS
Please send us an email through our website, www.breramilano.com, we will let you know how to proceed with the service.
WARRANTIES / LIMITATION OF LIABILITY
While BMG INTERNATIONAL SAGL will use reasonable endeavours to verify the accuracy of any information it places on the website, in advertisement or catalog or by the client relations center, it makes no warranties, whether express or implied, in relation to the accuracy, reliability and completeness of such information. BMG INTERNATIONAL SAGL confirm the price of a BRERA MILANO product until a confirmation of order has been issued BMG INTERNATIONAL SAGL, indicating the existence of a binding sales contract. if a BRERA MILANO product’s correct price is higher than the price posted on the website, then Brera Group LLC will either contact the customer for instructions before shipping the order or cancel the order and notify you of such cancellation. This information is provided on an “as is” and “as available” basis without any representation or endorsement made, and BMG INTERNATIONAL SAGL makes no warranties of any kind, whether express or implied, in relation to such information, or any transaction that may be conducted on the website, but not limited to, the implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, reasonable care and skill, or non-infringement. In no event will BMG INTERNATIONAL SAGL be liable for damages other than actual direct damages proven in a Court of Law. While every effort will be made to ensure that the descriptions, photographs or graphical representations of the BRERA MILANO products displayed on the website or in a catalog are as accurate as possible, Brera Group LLC does not warrant that such materials or other content are error-free, whether as a result of inaccuracy, omission, obsolescence or otherwise. Accordingly, the customer’s sole remedy in the event of any such error is to return the product as set forth in our Return Policy.
ENTIRE AGREEMENT
The Conditions of Sales (as amended from time to time), including policies incorporated herein (e.g., Privacy Policy) constitute the entire agreement between you and BMG INTERNATIONAL SAGL regarding your purchase of BRERA MILANO products through the Website, and supersede any prior Conditions of Sales or any other agreement or understanding, arrangements, undertaking or proposal, written or oral, between you and BMG INTERNATIONAL SAGL in relation to such matters. In the event any other rules, code of conduct, or other matter posted on the Website conflict with the Terms of the Conditions of Sales, the Conditions of Sales shall govern. No oral representation or agreement given by any party shall alter the interpretation of the Conditions of Sales. You confirm that, in agreeing to accept the Conditions of Sales, you have not relied on any representation save insofar as the same has expressly been made a representation in the Conditions of Sales and you agree that you shall have no remedy in respect of any misrepresentation which has not become a term of the Conditions of Sales save that your agreement contained in this Clause shall not apply in respect of any fraudulent misrepresentation whether or not such has become a term of the Conditions of Sales.
The Conditions of Sales shall be governed by and construed in accordance with the laws of Switzerland, without reference to conflict of laws provisions. Any dispute, controversy or claim arising out of or in relation to the Conditions of Sales, including the validity, invalidity, breach or termination thereof or any BRERA MILANO product purchased on the Website, will be resolved by binding arbitration, rather than in court, except that a Customer may assert claims in small claims court if such claims qualify.
The arbitration will be conducted in Switzerland.
Welcome to “BRERA MILANO”
This website is owned and operated by:
BMG INTERNATIONAL SAGL
Via Emilio Bossi 1
6900 Lugano, Switzerland
BMG INTERNATIONAL SAGL reserves the right to modify content on the Site and these Terms of Use periodically without prior notice.
All products displayed on the Website www.breramilano.com are available for sale online.
BRERA MILANO reserves the right at all times to modify its models featured in the Website. While BRERA MILANO has tried to accurately display shapes and colors of its products on the Website, they mostly depend on your monitor and may therefore be perceived differently.
Any addition or substitution of parts or accessories with those not manufactured by BRERA MILANO, as well as any alteration, modification or other material change made to or on BRERA MILANO products by a third party not authorized by BRERA MILANO voids the warranty. BRERA MILANO does not approve any modification made by non-authorized third-parties on the BRERA MILANO products, including the addition of verbal and graphic elements, as well as any customization activity (such as black coated watches, the addition of aftermarket diamonds, bezels, dials and bracelets, etc.). These modifications may harm the quality and the integrity of the BRERA MILANO products.
All intellectual property rights such as trademarks, trade names, designs and copyrights are reserved and are exclusively owned by BMG INTERNATIONAL SAGL.
TERMS OF USE:
Your access and use of the website www.breramilano.com (the “Website”) is subject to the following terms and conditions and all applicable laws. By accessing and browsing the Website, you accept without limitation or qualification this Terms of Use Agreement.
BRERA MILANO COPYRIGHTS & TRADEMARKS
BMG INTERNATIONAL SAGL owns the Website. BRERA MILANO owns or has rights to all of the wallpapers, icons, characters, artworks, images, graphics, music, texts, videos, software and any other contents of the Website (the “Content”), and all HTML, CGI and other code and scripts in any format used to implement the Website (the “Code”). The Content and Code of the Website are protected by copyright. Except as set forth herein, you may not copy, modify, upload, download, transmit, re-publish, display for redistribution to third-parties for commercial purposes, or otherwise distribute any Code or Content from the Website without the prior written agreement of BRERA MILANO. You may not use the Content or Code from the Website for any purpose other than those set forth herein.
All names, logos and trademarks which appear on the Website are the property of BMG INTERNATIONAL SAGL
. You may not use them in any manner which is likely to cause confusion or in any other way without the prior express written permission from BMG INTERNATIONAL SAGL
.
Your failure to comply with this Terms of Use Agreement will constitute a breach of the contract and will violate BRERA MILANO’s copyright, trademark and other proprietary and intellectual property rights. You may print in hard copy portions of the Website for non-commercial purposes only.
LIABILITY: NO WARRANTIES OR REPRESENTATIONS
While BRERA MILANO makes its best efforts to include accurate and up to date information on the Website, it makes no warranties or representations with respect to the content of the Website, which is provided “as is”. To the fullest extent permitted by law, BRERA MILANO shall not be liable in any manner for direct, indirect, incidental, consequential, loss of data, income or profit, punitive damages and/or claims of third-parties resulting from the use of, access to, or inability to use the information and/or the products offered on the Website or any damages arising out of or in connection with the use of the Website. Furthermore, BRERA MILANO assumes no responsibility and shall not be liable for any damages to or viruses that may infect your computer equipment or other property on account of your access to, use of or browsing in the Website or your downloading of information from the Website.
The invalidity of any term, condition or provision of the Terms of Use Agreement shall not affect the enforceability of those portions of the Terms of Use Agreement deemed enforceable by applicable courts of law.
PRIVACY
Please read the Privacy Policy which governs the manner in which Brera Orologi will handle any personal information that you provide.
REVISIONS
BRERA MILANO may at any time revise the terms and conditions contained in the Terms of Use Agreement by updating this posting. You accept any revisions and should periodically visit this page to review the current terms and conditions which apply to your use of the Website.
JURISDICTION
Any dispute over the content or use of the Website shall be governed by the substantive laws of Switzerland and the jurisdiction and venue of any such action shall be vested solely before the ordinary courts of Lugano, Switzerland.
We Accept returns within 15 days from the receiving date.
Please allow 10 business days from the date we receive your package to process your return or exchange.
We will issue a refund for the original amount paid on the unworn merchandise returned, excluding the shipping charges. Refunds are issued to the original credit card used when placing the initial order.
Any balance due/owed will be billed/refunded in the original form of payment and placed against the original billed person. If applicable, your credit card will not be billed for the exchange order until your order is shipped.
At that time, you will receive an email confirming the exchange order shipment and order tracking detail.
QUESTIONS
Contact us at: info@breramilano.com
BMG INTERNATIONAL SAGL reserves the right, in its sole discretion, to change any or all of the provisions in the above policies at any time.
BRERA MILANO – INTERNATIONAL WARRANTY
Your BRERA MILANO watch is warranted against defects in materials and workmanship by BRERA MILANO under the terms and conditions of this warranty for a period of two (2) years from the original date of purchase.
This warranty only covers the following components: the watch movement, hands and dial.
Should a covered component be defective in materials or workmanship during the warranty period under normal use, it will be repaired or the watch will be replaced (at the sole discretion of the service center) free of repair charges. A copy of the receipt or completed, dated, stamped and signed BRERA MILANO International Warranty card is required for proof of purchase.
THIS WARRANTY DOES NOT COVER:
This warranty is void if the watch has been damaged by accident, negligence, unauthorized service or other factors not due to defects in materials or workmanship.
In case of replacement, BRERA MILANO cannot guarantee that you will receive the same model watch. If your watch is not available, a watch of equal value or similar appearance will be provided.
*IMPORTANT NOTE: Using the chronograph function for more than 30 minutes per day will SIGNIFICANTLY reduce the life of the battery of your quartz movement.
BRERA MILANO – INTERNATIONAL WARRANTY
Your BRERA MILANO watch is warranted against defects in materials and workmanship by BRERA MILANO under the terms and conditions of this warranty for a period of two (2) years from the original date of purchase.
This warranty only covers the following components: the watch movement, hands and dial.
Should a covered component be defective in materials or workmanship during the warranty period under normal use, it will be repaired or the watch will be replaced (at the sole discretion of the service center) free of repair charges. A copy of the receipt or completed, dated, stamped and signed BRERA MILANO International Warranty card is required for proof of purchase.
THIS WARRANTY DOES NOT COVER:
This warranty is void if the watch has been damaged by accident, negligence, unauthorized service or other factors not due to defects in materials or workmanship.
In case of replacement, BRERA MILANO cannot guarantee that you will receive the same model watch. If your watch is not available, a watch of equal value or similar appearance will be provided.
*IMPORTANT NOTE: Using the chronograph function for more than 30 minutes per day will SIGNIFICANTLY reduce the life of the battery of your quartz movement.
